ERSAAL
OVERVIEW
Ersaal is an application designed specifically to elevate your SMS experience by transforming your daily text messaging into a smart & dynamic interaction. Ersaal takes center stage as your device’s default SMS application.
Package & Plan
| Price Plan | Validity | Price |
|---|---|---|
| Daily (Prepaid) | 1 Day | Rs. 3.5/Per Day |
| Weekly (Prepaid) | 7 Days | Rs. 11.5/Per Week |
| Monthly (Prepaid) | 30 Days | Rs. 35.5/Per Month |
| Monthly (Postpaid) | 30 Days | Rs. 35.5/Per Month |
Note:
SMS charges will be as per the price plan
Paid package plans are recursive for Jazz prepaid & postpaid users.
Key Features
Folder Management
Experience the magic as Ersaal automatically organizes your SMS messages from your favorite contacts into personalized folders. Take control of your messaging world by creating custom folders with the “Create Folder” feature and adding individual contacts for a uniquely tailored messaging experience
SMS Scheduling
The game changing feature of “Type Now & Send Later” sets Ersaal apart from the rest, crafting an unparalleled convenience & utility for every user. Now you can type your message now and schedule it for delivery at any time in future
SMS Broadcast
Effortlessly broadcast a single SMS to the entire audience of your selected folder, making communication with your contacts more efficient and captivating than ever before.
Messaging Via Web
Seamlessly send and receive messages through the web platform, expanding your connectivity and making communication a breeze
FAQs
Can I use the native SMS application & Ersaal simultaneously?
No, Ersaal will be the default SMS application of the device & will replace the native SMS app available on the mobile device.
How many SMS can we send in one day?
There is no limit on the number/count of SMS messages that a user can send per day via the application.
What are the charges of this service?
Subscription charges: User is charged per subscription. The validity of the subscription depends on the variant that is subscribed to i.e., Daily, Weekly or Monthly.
- Daily: Rs. 3.58/Day
- Weekly: Rs. 11.95/Week
- Monthly: Rs. 35.85/Month
What are the charges of the SMS that are sent via this service?
SMS charges: The SMS charges are as per the mobile operator price plan/bundle that is preselected by the subscriber.
How does Ersaal ensure my privacy & secure my data?
At Ersaal we are committed to ensuring the privacy & the security of your data.
The messages sent via Ersaal are End to end encrypted, no stored messages on the server and are compliant with the data privacy regulations.
How can Ersaal help me in ensuring I don’t miss any SMS from a particular contact?
With Ersaal the user gets the option to pin a specific chat from a contact or a specific folder so that they always appear on top of the list & are the first on the visibility when the inbox or the folder is opened.
Can I create folders according to my own choice & is there any limit on the count of folders that i can create?
Yes, a user can create multiple custom folders by adding their own contacts in to that group. There is no limit on the number of folders that a user can create.
Do I need to have a SIM to use this service?
Yes, the user must have a SIM to use this service. At the time of subscription, the user will receive a One Time Password (OTP) that is compulsory for subscription.
Will I be able to use the application If there is no network coverage?
No, the user must be in an area where network coverage is operational.
What is the purpose of SMS Scheduler?
With SMS Scheduler, user can type the messages now & select the date & time in future at which the SMS should be delivered to the user. This is a feature that can be used for important events, a most common example is that of birthday wishes etc.
Do I need to login each time to open the application?
No, a user needs to login to the application only once at the time of registration till the time he/she is logged in. If the user logs out of the application, he/she will be required to login again via OTP.
How can I unsubscribe from the service?
Any user of the service can unsubscribe to this service by clicking on the “Delete Account” option that is available on the settings menu within the application.
General Terms & Conditions
- These terms and conditions are in addition to the general terms and conditions duly approved by PTA and agreed to by the customer in CSAF/eCSAF at the time of activation of connection/SIM.
- Jazz reserves the right/discretion to set/change the price/rate of any offer/package/bundle or withdraw/change/revoke such offer/package/bundle at any time. Where required under PTA’s regulations, prior notice shall be given to affected customers accordingly.
- Offer Price/charges of each offer/package/bundle shall be subject to all applicable taxes, if any, irrespective of the fact in which area of the country the requisite offer/package/bundle is activated/service availed.
- The charging system reserves a certain proportion of available data volume in MBs of your package against opening/accessing each application/website on the device, therefore, the simultaneous opening/accessing of multiple applications and/or websites may result in reserving all your available data volume in MBs of your package and may start charging on the base rate of your package.
- The amount of balance and recharge required for bundles may be rounded up to the nearest whole number.
- In case of any queries, questions, complaints, or additional requirements, please email us at customercare@jazz.com.pk
- Unwanted and unethical (unreasonable) messages can be reported by texting SENDER’s NUMBER (SPACE) message to 9000 –PTA
- Using a SIM that is not in your name or allowing others to use your SIM is a crime – PTA
- Dial 420 to block unsolicited calls/messages (charges applicable).
- Unsolicited marketing communication can be blocked using the “Do Not Call Register” service by texting “ON” or “SUB” to 3627. It is a free-of-cost service provided to Jazz customers.
- The term “Purchase of Sim” means procuring/acquiring connection to the network of PMCL by a customer for availing telecommunication and other related services from PMCL. SIM always remains the property of PMCL and by issuing SIM to the customer, only rights to use are given and no ownership is transferred to the customer in any manner, whatsoever. The customer is bound to return the SIM to PMCL in case he stops using the service or the agreement is terminated, or he changes the network through MNP.
- Bill date for all postpaid subscribers will be the 2nd day of every month. Due to this change, customers will get a separate bill for the difference in days for the execution month. Min/MB charging will be prorated as per the package.
- Details of applicable Taxes/charges on usage and recharge in Pakistan and AJK are given below:
- Advance income tax rate is @15% on each recharge.
- Rate of sales tax in Pakistan and AJK is 19.5%
- GB is exempted from taxes.
- A late payment fee of PKR 50 will be charged on bills remaining unpaid after the due date.
- By subscribing to the service, the customer is giving consent for receiving additional information/promotional content of various products & offers embedded in the flash SMS.
