Weekly X Plus

100 GB Data

10 International Mins

600 Other Network Mins

2,000 On-Net

2,000 SMS

50,000 Handset Insurance

Terms and Conditions

• Upon dialing *852#, customer will be subscribed to Weekly X Plus for exactly 7 calendar days.
• This bundle is non-recursive, and customers will have to dial *852# again to avail the bundle more than once.
• International Minutes are usable for calls in USA, Canada, Australia & China.
• All Jazz & Other network minutes/SMS/Data will be posted at the time of subscription and will expire at 23:59 hours of the 7th calendar day.
• Jazz & other network minutes and SMS will be usable 24 hours a day (no time limit).
• Data incentive can be consumed in 2G/3G/4G networks areas.
• Actual internet speed will depend on multiple factors like sim, device, web pages accessed, time of day, number of simultaneous users, distance from 2G/3G/4G site etc.
• Overage of Rs. 2.25/MB (incl. tax) applies in case incentives are exhausted during the validity.
• Call Setup charges are not applicable for this bundle.
• If you are not subscribed to any bundle base rate will be charged i.e. Rs. 5/MB. Charging pulse will be 512 KB.
• Multiple Subscriptions of the offer are allowed.
• This offer is not available for customers in AJK/GB.

Handset Insurance Coverage

• Phone damage (panel damage, speaker, or mic damage)
• Screen breakage
• Theft/Burglary

Coverage Handset & Duration

• Handset insurance duration is 1 month from the date of bundle subscription. Duration will be renewed with every bundle subscription.
• Claimable IMEI will only be the latest IMEI tagged with Jazz SIM at the time of bundle subscription.
• Only one IMEI per bundle subscription per person will be claimable (at a time).
• Claim should be made within 15 days of damage.
• Waiting period of 7 days is applicable.

Coverage Exclusions

• Any pre-damaged screen
• Already lost or stolen phones
• Purposely broken phones

Claim Process

• Customer will call Handset Insurance Helpline for claim (0518848801).
• Helpline agent will guide customer regarding the required documents to be submitted on WhatsApp number.
• Upon successful verification by agent, customer will get an SMS for claim registration intimation.
• Claim amount will be transferred to customer’s JazzCash account.
• In case of claim rejection, an SMS/Call will be sent to customer to intimate claim rejection reason.

Claim Documents

• Claimant MSISDN
• CNIC copy
• Picture of IMEI number on the phone
• Incident report in case of theft/burglary
• Original bills of repair with phone details